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Who we are and what we do

At Alfenzzo, we offer an advanced virtual queuing and food ordering system that lets customers join queues remotely and place orders in advance, with real-time status updates. Our technology streamlines business operations by efficiently managing queues and orders, reducing wait times, improving order accuracy, and enhancing the overall dining experience.

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How it's work

At Alfenzzo, we offer an advanced virtual queuing and food ordering system that lets customers join queues remotely and place orders in advance, with real-time status updates. Our technology streamlines business operations by efficiently managing queues and orders, reducing wait times, improving order accuracy, and enhancing the overall dining experience.

Background

Our Ordering Process

01

Scan the QR code to open the store virtually

02

Add Items to the Cart

03

Payment Online

04

Enjoy Food on your table

Our Priority

Alfernzo benefits offer to its Customers

95%

Time Saving

Customers can join the queue remotely via their mobile devices, meaning they don't need to be physically present. This saves time by allowing them to engage in other activities while waiting for their turn.

99%

Order Comfort

Customers can place orders directly from their mobile devices, reducing the need to wait in line or interact with staff. This enhances convenience and improves the overall dining experience.

100%

Real-Time Updates

Customers receive real-time updates about their position in the queue and estimated wait time. This eliminates the need to constantly check in and helps them better manage their time.

Frequently asked questions

At Alfernzo, we prioritize your convenience. Below are some frequently asked questions to help you understand how our virtual queuing and food ordering system works, ensuring a smooth and efficient experience.

How do I join a virtual queue?

You can join a virtual queue through our app or website by selecting your desired restaurant and joining the queue remotely.

Do I need to download an app to use Alfernzo?

No, you can access Alfernzo through our website. However, downloading the app provides a smoother experience with additional features.

Can I place an order in advance?

Yes, you can place an order in advance to ensure it's ready when you arrive or at your selected time.

Is the system secure for payments?

Absolutely. We use industry-standard encryption to ensure that all transactions are safe and secure.

How will I know when it’s my turn?

You will receive real-time notifications and updates on your device, letting you know your current position in the queue.

Can I cancel or modify my order after placing it?

Yes, you can cancel or modify your order through the app or website before it is confirmed by the restaurant.